Shipping & Returns

Shipping Policy

Corona Tool LLC currently offers UPS Ground shipping within the continental United States.  We always provide UPS tracking information for all orders.  We do not ship via USPS and therefore cannot accommodate orders to post office boxes or APO/FPO addresses. We are always evaluating our shipping options and welcome any feedback on our Contact Us page.

FREE SHIPPING!  Corona Tool LLC occasionally offers free ground shipping promotions.  The website will automatically display zero freight cost when orders qualify for the promotion.  Orders will be shipped by ground or freight only with free shipping.  Large or bulky items do not qualify for free shipping.  Some product exclusions apply.  For large products, there may be an additional handling fee in addition the ground shipping estimate.

Return Policy

Our Customer Service Department works closely with clients to make these transactions as easy as possible. Contact our Customer Service team within 30 days of your purchase on our Contact Us page for the prompt handling of your merchandise returns. 

Corona Tool LLC will refund the purchase price plus applicable sales tax for all returns that meet the policy explained here. If there was an error with the original product shipment and the error was ours or if the product was defective we will issue a UPS call tag to you in order to cover return shipping and will provide a replacement free of charge including shipping if a replacement is available. The replacement will be shipped once the incorrect or defective product is returned.

Obtaining a Return Authorization Number

Prior to any return you MUST email our Customer Service Department for approval on our Contact Us page.  Please have the following information available:

Your Original Order Number

Quantity to be returned

Manufacturer part number